By partnering with an IT on-site field service company, MSPs can extend their service portfolio to include physical on-site support. This allows MSPs to offer a comprehensive solution to their clients, covering both remote and hands-on IT support. This expanded service offering can attract new clients and help retain existing ones.

Instead of hiring and training their own on-site technicians, which can be costly and time-consuming, MSPs can leverage the resources of the field service company. This can lead to cost savings and more efficient resource allocation.

Some IT issues require physical intervention and cannot be resolved remotely. Partnering with an on-site field service company enables MSPs to quickly address and resolve such issues. This can lead to faster response times and issue resolution, resulting in improved client satisfaction

MSPs can enhance their Service Level Agreements (SLAs) by incorporating on-site support options. This can help attract larger clients with more stringent support requirements and increase the competitiveness of the MSP in the market

During peak demand or when dealing with large-scale projects, MSPs can scale their on-site support quickly by tapping into the resources of the field service partner. This flexibility allows MSPs to handle varying workloads without the need for permanent hires