Our Customers

how to engange with us

Managed Service Providers.

Nationwide Managed Service Providers (MSPs) engage with BridgeLync's Service Delivery to extend their capabilities and enhance service offerings by leveraging our technical expertise for local on premises use cases, or additional field resources. This collaboration often involves a formal contract outlining project scope, deliverables, timelines, and performance metrics to ensure alignment on goals and expectations. BridgeLync typically handles specific tasks such as on-site support, installation, maintenance, or troubleshooting, allowing the MSP to focus on strategic management and customer relationships. Through these partnerships, MSPs can offer more comprehensive solutions, scale operations efficiently, and deliver consistent support across multiple regions.

On-Site Technical Support

On-site technical support, covering hardware installations, network cabling, and break-fix services.

Infrastructure Deployment

On-site installation, configuration, and testing of network components, tailored for single or multiple locations.

Field Services for Maintenance

Proactive maintenance, equipment replacements, and emergency repairs at remote data centers or branch offices.

Site Readiness and Surveys

Provide detailed reports on the readiness of the site to support the planned IT deployment.

MSP's Partner with BridgeLync to handle on-site dispatch - from new site buildouts to existing Moves, Ad's, Changes & more...

Small Business.

Small businesses engage with BrigeLync to access specialized skills and resources that may not be available in-house, allowing them to efficiently manage IT operations, implement new technologies, or handle specific projects without the expense of hiring full-time staff. Typically, this engagement starts with identifying your specific needs, such as setting up a new office network, performing hardware installations, or providing ongoing technical support. This partnership is formalized through a Service Level Agreement (SLA), outlining scope, timelines, and performance expectations.

Network Connectivity

Cover your Local Area Network Access both Wired and Wireless, VPN connectivity for remote workers and branch to branch communication.

Video Surveillance

Design and install a comprehensive video surveillance solution that includes strategically placed cameras both inside and outside of small business locations.

Firewalls & Cybersecurity 

Protect systems blocking unauthorized access, monitoring traffic, & defending against threats such as malware, data breaches, and other cyberattacks.

Premium Support

Designed to prevent issues before they escalate into significant problems, ensuring that network infrastructure operates efficiently and reliably.

Mid-Sized Companies.

Medium-sized businesses partner with us to enhance operational efficiency, access specialized expertise, and scale their services without the overhead of expanding internal teams. These Partnerships are typically defined in a Service Level Agreement (SLA) to outline expectations, responsibilities, and performance metrics. By leveraging the skills and resources of BridgeLync, medium-sized businesses can improve service delivery, reduce operational risks, and focus on their core business while ensuring they stay competitive in their respective markets.

Network Assessments

A comprehensive analysis of your IT infrastructure, identifying performance issues, best practice architectures, and optimization opportunities.

Network Design

Planning the architecture, components, and layout of your network to ensure optimal performance, scalability, and security, while meeting requirements.

Network Connectivity

Purpose-built solutions designed for maximum uptime, extending WAN edge fabrics to both wired and wireless access, enhancing network visibility and control.

Network Cabling

Location specific structured cabling using Copper and fiber optic technologies to connect your devices and enable reliable, high-speed communication.

Video Surveillance

Design and install a comprehensive video surveillance solution that includes strategically placed cameras both inside and outside of small business locations.

Firewalls & Cybersecurity

Protect systems blocking unauthorized access, monitoring traffic, & defending against threats such as malware, data breaches, and other cyberattacks.

Infrastructure Deployments

On-site installation, configuration, and testing of network components, tailored for small- or large-scale rollouts with focus on one or multiple locations.

Premium & Break-fix Support

Designed to prevent issues before they escalate into significant problems, ensuring that network infrastructure operates efficiently and reliably.

Enterprise Corporations.

Enterprise corporations engage with BridgeLync to leverage our specialized expertise in local onsite deployment capabilities, which helps enhance operational efficiency, and supports large-scale projects that require significant resources and technical capabilities. This engagement often starts with a detailed needs assessment to identify specific requirements, which leads into a formal contract outlining project scope, deliverables, timelines, and performance metrics to ensure alignment on goals and expectations.

Large scale IT Deployments

In a large-scale IT deployment, several essential components are required to ensure successful implementation. BridgeLync and our partners have assisted with thousands of installs across the U.S.

Complete Project Visibility

With BridgeLync Ops Center, you gain access to the complete Master project, which includes information on assigned technicians, status updates, billing details, notifications, logistical control, and deliverables that outline project completion tasks.

Technical Account Managers

Technical Account Managers will collaborate with your team to create a comprehensive Scope of Work that outlines the project's Level of Effort, including technical diagrams and specified deliverables.

Deployment Mangement

TAMs are designated to oversee the project from beginning to end and can represent the Project Manager, alleviating your team from the burden of managing all communications necessary for project timelines from start to completion.

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