Service Delivery

Maintenance & break-fix

SLA Defined Rates

Maintenance & Break-Fix

IT systems are the backbone of your business. Keeping regular on-site is essential in keeping these systems in top-notch condition, preventing potential failures and minimizing downtime. 

Hardware & Technologies

We work on systems everyday as the primary smart hands-on site and cover a variety of technologies including ...

  • Edge Routers
  • Controllers
  • Copper Cabling
  • Core Switches
  • Servers
  • Fiber -Optic Cabling
  • Access Switches
  • Phone Systems
  • Door Access Systems
  • Firewalls
  • NVR's / DVR's
  • Security Cameras

Pre-Defined

Rates

Transparent Project and Break-fix pricing model for our Customers with Defined Expectations

Defined Rate Card

Clear & Fixed pricing structures for services, ensuring transparency & predictability in our services.

Response Times

How quickly we addresses & resolve reported issues, defined by MSA bound Service Level Agreements.

Technical Account Manager POC

Ensures effective communication, understanding, & provides tailored technical on-site services with our customers.

Preventative Site Visit Maintenance

Customers Use our Break-Fix Service to complete regular system maintenance activity when they need it.

Rack Inspections

Vital for identifying structural issues, optimizing airflow, and ensuring the reliability of critical IT equipment.

Inventory Audits

Imperative for tracking assets, identifying changes, & ensuring device location documentation is up to date.

Cable Mappings

Streamline troubleshooting & enhance organizational efficiency by providing a clear visual representation of connectivity.

Routine Wi-Fi Testing

Ensures wireless network reliability, identifying dead spots, & helps you maintain optimal wireless performance.

Equipment Cleaning

Crucial for preventing dust buildup, ensuring optimal performance, and extending the lifespan of critical IT components.

Documentation Updating

Maintains accuracy, facilitating efficient troubleshooting, and supporting effective IT management.

Equipment Picture Archiving

Provides visual documentation for historical analysis and aids in troubleshooting & future project planning.

Businesses & MSP's work with BridgeLync everyday to handle their on-site Maintenance, Break-Fix, & IT Projects.

Lets Get in Touch 

1 (888) 912-6006 

Get Instant Help by Calling Us or use our Sales Assisted Contact Form for more information.

Sales 

Phone: 1 (888) 912-6006 opt 1

Additional Contact Methods

Contact Form

Support 

Phone: 1 (888) 912-6006 opt 3

Customer Account Access

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